Shipping & Delivery
Important Update: With The Rapidly Changing Situation With Covid-19 Our Goal Is To Keep Our Customers Informed About Steps We Are Taking And Up-to-date Information.
April 2020 Update: Due to a significant increase in demand driven by COVID-19, it is taking us longer to fulfill orders.We are continuing to closely monitor and follow local and state guidance as circumstances evolve.
As of April 2nd, 2020 we are still processing and shipping orders, however we are experiencing shipping delays during this time.We don’t currently have any plans to close & have contingency plans in place that may help us continue to operate as things change.
Demand for our products is officially higher now than at any time since the Covid Pandemic began over a month ago. While we are thrilled that so many new people are finding us and will experience the joy of growing, we certainly wish it was under happier circumstances, and we wish we were able to fulfill orders faster.
We are committed to take orders as they come in for the foreseeable future, and are doing every single thing in our power to process your orders as quickly as we are able, despite the challenges we face in keeping our team healthy. If you are okay waiting, we invite you to place an order and are grateful for your business and trust.
We ask only for your patience at this difficult time, as our customer service team is overwhelmed.We promise, we are on the case!
❤ Thank You for supporting our small business. We wish you and your families the best as we navigate these difficult times ❤
Our goal is to offer you the best shipping options, no matter where you live.Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
At Just Necessary, we celebrate the act of discovery. We work with small vendors from all over the world to share their products, some of our products are shipped directly from our vendors overseas.
Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.
The Time Frame For Order Delivery:
Order verification, tailoring, quality check and packaging.
All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and or our U.S. warehouse process the orders, which takes an additional 2–4 business days.
This refers to the time it takes for items to be shipped from our warehouse to the destination.
Items usually take between 7 - 24 days to arrive at their destination but can take longer from time to time.International Delivery usually takes about 15–30 business days
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link tofollow the journey of your package.
To track your package you can visit our Tracking Page.Please allow 1 to 3 business days for the tracking information to show.
Shipping & Delivery F.A.Q
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address.
Please contact us immediately at email@example.com if you believe you have provided an incorrect shipping address.
Lost Or Stolen Packages:
Just Necessary is not responsible for lost or stolen packages.
If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page.